Croft American-Made Mattresses are built to last. Every raw material that goes into our mattresses are of exceptional quality and sourced in the North America. Our innersprings are made in Missouri, foam poured in Oklahoma, wood grown in Canada, and fabrics woven in North Carolina. We take great pride in doing things the old fashioned way, crafted our mattresses from scratch - cutting, sewing, and fabricating everything by hand.
Our products are warranted to be free of defects in material and craftsmanship under normal and reasonable use for a period of up to fifteen (15) years from the purchase date to the original owner. This warranty covers foam or innerspring compression greater than 1", delaminated innersprings or foam edge support, and all other components from manufacturing, workmanship or materials defects. Damage resulting from an unsupportive bed frame or foundation, abnormal wear resulting from failing to rotate your mattress every 1-2 months, or any other misuse is not covered. This warranty is in addition to and does not affect your statutory rights which may apply.
We will repair or replace your product based on the nature of the claim. In the event of a replacement, the replacement will be of a similar product if the original product has been discontinued. Transportation and/or shipping is not covered under this warranty and is the sole responsibility of the purchaser.
Stain Disclaimer: Stains of any kind void this warranty.
Size/Finish Disclaimer: Due to the handmade nature of our products, there may be slight variations in size and finish.
WARRANTY CLAIM PROCEDURE:
A valid proof of purchase receipt will be required to make a Warranty claim. For Warranty support, contact the store from which the item was purchased.
Our goal is to make any Warranty claim as simple as possible. Call us for any assistance or file your claim online here.
