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WARRANTY & RETURNS

Croft American-Made Mattresses accepts returns/exchanges on unopened pillows, sheets, bed frames, and mattress protectors within 30 days of purchase. Returns are for store credit only for the purchase price of the returned item. All sales on mattresses and foundations are final since they are built to order. There are absolutely no exchanges permitted on mattresses.

 

Croft American-Made Mattresses and FOREVERBED products are built to last. Every raw material that goes into our mattresses are of exceptional quality and sourced in the North America. Our innersprings are made in Missouri, foam poured in Oklahoma, wood grown in Canada, and fabrics woven in North Carolina. We take great pride in doing things the old fashioned way, crafted our mattresses from scratch - cutting, sewing, and fabricating everything by hand. Our products are warranted to be free of defects in material and craftsmanship under normal and reasonable use from a period of ten (10) years from the purchase date to an entire lifetime. This warranty covers foam or innerspring compression greater than 1", delaminated innersprings or foam edge support, and all other components from manufacturing, workmanship or materials defects. Damage resulting from an unsupportive bed frame or foundation, abnormal wear resulting from failing to rotate your mattress every 1-2 months, or any other misuse is not covered. This warranty is in addition to and does not affect your statutory rights which may apply. We will repair or replace your product based on the nature of the claim. In the event of a replacement, the replacement will be of a similar product if the original product has been discontinued. Transportation and/or shipping is not covered under this warranty and is the sole responsibility of the purchaser. Stains of any kind void this warranty. Due to the handmade nature of our products, there may be slight variations in size and finish.

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